Express Roll Off Dumpsters of Melbourne, FL Awarded Best in Trash Removal 2017
Recognition for Excellence
Express Roll Off has proudly received the award for best in Rubbish & Garbage Removal & Containers in Melbourne, Florida. This marks the third consecutive year that Express has won this award. While running a roll off dumpster business might seem straightforward, it comes with its own set of challenges.
The Challenges of the Dumpster Service Business
At Express, we take great pride in servicing our customers, both homeowners and contractors, to the best of our ability. However, the dumpster service business is far more complex than simply taking sales calls, scheduling, and managing roll offs. Factors such as weather, equipment maintenance, scheduling challenges, and the hauling capacities of different trucks all contribute to the complexity.
Weather Factors
Brevard County, Florida has experienced two category 3 hurricanes in consecutive years: Matthew in 2016 and Irma in 2017. These hurricanes posed significant challenges. Before each storm, Express raced to pick up and store as many roll offs as possible to prevent debris from becoming hazardous. After the storms, we worked tirelessly to deliver dumpsters as quickly as possible to meet the high demand for cleanup. The demand was so high after Irma that other carriers from out of state offered to purchase our containers at three times their cost. We, of course, did not sell them, as we needed to continue serving our community.
Dispatching Challenges
Dispatching in a county like Brevard, which is 72 miles long and covers 1,557 square miles, is particularly tricky. Our dispatch center strives to give customers realistic timeframes for dumpster deliveries. We believe in exceeding our customers' expectations rather than over-promising. We service deliveries in the order they were placed and squeeze in additional requests when geographically possible.
Equipment and Load Capacities
Different roll off trucks have different capacities. Our fleet includes trucks capable of handling popular sizes like 15-yard and 10-yard dumpsters, depending on the weight they are hauling. We cannot send a dual axle heavy hauler into tight residential neighborhoods, nor can we send a single axle truck for heavy hauls like concrete tear outs. The trucks must correspond to the load they’re hauling and the physical location.
Correct Dumpster Sizes
Residential renters often underestimate the amount of debris they have, leading them to rent the smallest container available. Dispatch advises them to rent a larger size, such as a 15-yard dumpster, to avoid needing multiple rentals. Choosing the correct size can save customers significant amounts of money.
Load Contents and Landfill Locations
Brevard County has two landfill locations: Cocoa and Sarno. The Cocoa dump takes pressure treated wood loads, food trash, and regular loads, while the Sarno dump in Melbourne handles standard construction and demolition debris, landscape debris, and home clean-out loads. Educating customers about what they can and cannot dump helps avoid additional fees and ensures efficient disposal.
Customer Education
Many residents have never rented a roll off before and are unfamiliar with the process. At Express, we strive to educate our customers, walking them through the entire rental procedure to make it as painless and affordable as possible. We ensure they understand municipal rules, such as mixed load fees and the need for clean loads.
Equipment Maintenance
Maintaining our fleet of roll off trucks and dumpster containers is a full-time task. We have a talented diesel mechanic, a welder, a painter, and a fuel service to keep our equipment in top working condition. Proper maintenance ensures safety and reliability.
Gratitude and Commitment
We at Express Roll Off Dumpsters appreciate the patronage and support we’ve received from Brevard County residents and business owners. We strive to provide the best prices and service to every client. Despite the challenges of the waste industry, we are thankful for receiving the award for “Best in Rubbish & Garbage Removal & Containers” in Melbourne for the third consecutive year.
Contact Us
If you need to rent a trash dumpster today and you’re located within any city in Brevard County, Florida, call Express Roll Off Dumpsters at 321-253-1080. We service Palm Bay, Melbourne, Titusville, Merritt Island, Rockledge, Viera, Suntree, Cocoa, Cocoa Beach, Satellite Beach, Indian Harbor Beach, Indialantic, Melbourne Beach, Grant, Malabar, Port Saint John, Sebastian, and more.